Privacy Policy

1. Introduction and Scope

Spaniversity is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data. This policy applies to all services provided by Spaniversity, including our website (Spaniversity.com), private online lessons, private in-person lessons, in-person public group conversation classes, and related scheduling and communications.

2. Information We Collect

We collect information necessary to provide our educational services and process transactions. This includes:

• Personal Information: Identifiers such as your name, email address, phone number, and billing address.
• Payment Information: Payment data is processed securely via Stripe. We do not store your credit card numbers or sensitive financial details on our servers.
• Class and Account Data: Information related to your participation, including class preferences, scheduling history, language goals, and communication logs.
• Technical Data: We automatically collect data when you visit our website, such as your IP address, browser type, and usage behavior via cookies.

3. How We Use Your Information

We use the information we collect for the following business purposes:

• Payment Processing: To process payments securely via our third-party processor, Stripe.
• Service Delivery: To deliver and personalize your class experience, whether online or in-person.
• Communication: To send you updates regarding schedules, class changes, and promotions. You may opt out of promotional communications at any time.
• Compliance: To comply with legal or regulatory obligations.

4. Data Sharing and Third Parties

We value your trust and do not sell your personal data. We share your information only in the following circumstances:

• Payment Processing: We share necessary payment data with Stripe to facilitate transactions.
• Service Providers: We share data with trusted third-party vendors (such as hosting providers) who assist us in operating our services, under strict confidentiality agreements.
• Legal Requirements: We may disclose information to regulatory or legal authorities when legally required to do so.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. These technologies help us understand user behavior and site performance. You have the control to disable cookies via your browser settings, though this may affect site functionality.

6. Data Security

We employ industry-standard security protocols to protect your data. All financial transactions are processed through Stripe, which adheres to strict security and PCI compliance standards. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

7. Your Rights and California Privacy Rights (CCPA/CPRA)

You have specific rights regarding your personal data. Under California law, you are entitled to:

• Right to Know and Access: You may request access to the personal data we hold about you.
• Right to Deletion: You may request the deletion of your account and personal data, subject to certain exceptions under compliance laws.
• Right to Correction: You may update or correct your personal data if it is inaccurate.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to Opt-Out: You may opt out of receiving promotional communications at any time.

To exercise any of these rights, please contact us at learn@spaniversity.com.

8. Children's Privacy

Spaniversity services are primarily intended for adults. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have inadvertently collected data from a child under 13 without appropriate consent, we will take steps to delete such information.

9. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your data may be processed outside your country through third-party services such as Stripe. Stripe complies with international data protection standards.

10. Governing Law

This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of California.

11. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on our website, and any material changes will be communicated directly to users.